Report a road or pavement problem

Report a road or pavement problem

Problems may occur between inspections, such as:

  • potholes
  • uneven footways
  • damage to grass verges
  • raised or broken manhole covers
  • trip hazards
  • faded or unauthorised road marking
  • missing or broken kerb stones

These can happen when the roads have been subjected to freezing or exceptionally wet conditions.

We ask you to give us your contact details in case we need more information. You can also receive status updates on your report by providing this information.

Make sure you do not put yourself or anyone else in danger when obtaining details about the fault.

To investigate a pavement or road problem, we will need to know:

  • an accurate location (including landmarks, house numbers or road junctions)
  • a detailed description of the problem (e.g. pothole size, position in the road)

Once we receive your report it will be assessed to determine if it is an emergency. If so, it will be actioned immediately and, if necessary, it will be made safe. All other requests will be investigated within our routine timescales.